365a's Terms and Conditions — Know This Before Using the Platform

1. Introduction & Acknowledgment

365a.pro ("Platform", "we", "us") provides a trusted and secure gaming service for online gaming users in Bangladesh. These terms and conditions ("Terms") apply to every member who uses the 365a platform.

By creating an account, logging in, or using any service on 365a, you are deemed to have read and fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using the platform.

2. Account Register

To create a valid account with 365a, you must provide accurate and up-to-date information. The name, mobile number, and all other details submitted at registration must be truthful.

• Each person may only create one account. Creating multiple accounts is strictly prohibited.
• The mobile number or email address provided at registration must be your own.
• Keeping your account password confidential is your responsibility. Sharing it with anyone else is entirely at your own risk.
• If you notice any suspicious activity on your account, notify the 365a support team immediately.
• Accounts created with false or incorrect information may be closed at any time and any deposited funds may be forfeited.

3. Eligibility Requirements

To use 365a's services, you must meet the eligibility requirements listed below. Failure to comply with these conditions means you have no right to register or use an account.

• Age Requirement: You must be 18 years of age or older to use 365a's services. Registration by minors is strictly prohibited.
• Legal capacity: You must be legally competent to agree to these terms and conditions.
• Geographic Location: 365a only serves users in regions where online gaming is legally permitted. It is your responsibility to ensure compliance with the laws of your own country.
• Previously Banned Account: Users whose accounts have been previously closed by 365a are not permitted to open a new account.

4. Deposits & Payments

365a supports various mobile banking methods for deposits, including Mobile Banking, Nagad, and Rocket. Please review the terms and conditions below before making a deposit.

• The minimum deposit amount is BDT 100. The maximum limit depends on the payment method used.
• Only deposit from your own mobile banking account. Payments from third-party accounts are not accepted.
• Deposits are usually credited to your account within a few minutes. If there is a delay, please contact support.
• Always save your deposit transaction ID — you will need it to resolve any disputes.
• 365a does not charge any deposit fees, though your payment provider may apply their own charges.
• 365a reserves the right to verify any suspicious or unusual deposits.

5. Withdrawal Rules

Account verification (KYC) must be completed before you can make a withdrawal from 365a. Full withdrawal terms and conditions are detailed below.

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 5–15 minutes. However, cases requiring KYC verification or additional security review may take up to 24 hours.
• The mobile banking number used for withdrawals must be registered in your own name.
• The specified wagering requirement must be completed before bonus funds can be withdrawn.
• 365a reserves the right to suspend or cancel any withdrawal request if fraud is suspected.
• Daily limits may apply when multiple withdrawal requests are made within a given time period.

6. Bonuses & Promotions

365a offers a range of bonuses — welcome bonus, reload bonus, cashback, free spins, and VIP rewards. Each bonus comes with its own terms and conditions.

• Each bonus comes with a specific wagering requirement. Bonus funds cannot be withdrawn until that requirement is met.
• Each bonus has a specific claiming deadline. Once expired, the bonus will be cancelled automatically.
• Claiming the same bonus multiple times or across multiple accounts is strictly prohibited.
• 365a reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraud is suspected, the bonus may be forfeited and the account may be closed.
• Specific games or minimum odds may apply to bets placed with bonus funds.

7. Gaming Rules

The 365a platform offers a wide variety of games, including slots, Live Casino, Sports Betting, and fish games. Each game category has its own applicable rules and conditions.

• All game outcomes are determined by RNG (Random Number Generator) technology, which is completely random and impartial.
• If a disconnection occurs during a game, 365a saves the result of that round and it will be available to view once you reconnect.
• In the event of a technical error or incorrect payout, 365a reserves the right to cancel or correct the transaction in question.
• If an event in Sports Betting is cancelled or postponed, bets will be refunded unless the specific terms state otherwise.
• If a game provider updates its rules, 365a will reflect those changes on the platform.

8. Security & KYC Verification

365a follows internationally recognized security protocols. Identity verification (KYC — Know Your Customer) is a core part of our platform.

• KYC verification is mandatory before making a withdrawal or once transactions exceed a specified amount.
• You may be required to provide a copy of your National ID (NID) or passport.
• A screenshot or bank statement may be requested to verify ownership of your mobile banking account.
• If any information provided is found to be false, the account will be permanently closed.

• Your personal information is secured with 256-bit SSL encryption.
• 365a never sells your personal information to third parties.
• To learn more about data protection, please see our Privacy Policy View.

9. Responsible Gaming

365a believes gaming is a form of entertainment, not a source of income. The well-being and safety of our users is our top priority. As part of these terms, we provide responsible gaming tools to support that commitment.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Break Feature: You will have the option to temporarily suspend your account for a set period.
• Self-Exclusion: You can apply for self-exclusion if you need a long-term break.
• Reality Check: Periodic reminders will notify you of how long you have been playing.

If you experience any gaming issues or need assistance, please contact our Responsible Gaming Go to the page or contact our support team.

10. Prohibited Activities

The following activities are strictly prohibited on the 365a platform. Violating these terms will result in immediate account closure and all balances may be forfeited.

• Creating multiple accounts or abusing bonus offers
• Participating in fraud, money laundering, or any other illegal activity
• Using bots, scripts, or automated software to play
• Attempting to gain unauthorized access to another user's account
• Hacking or launching cyberattacks against 365a's systems or network
• Creating an account using a false identity or someone else's information
• Managing an account through a third party or selling your account
• Knowingly exploiting any technical glitch on the platform

11. Account Closure & Suspension

365a reserves the right to suspend or permanently close any account under the following circumstances.

• Violation of any clause in these terms and conditions
• If fraud or money laundering is suspected
• Failure to pass KYC verification or providing false information
• If an underage user is identified
• Accounts inactive for an extended period (over 12 months)

If you wish to close your account yourself, please contact the support team. You will be given the opportunity to withdraw your verified balance before closure, provided no violations have occurred.

12. Changes to Terms & Legal Matters

365a reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes take effect will be considered your acceptance of the revised terms.

• Users will be notified of any significant changes via in-app notification.
• Any disputes relating to these terms will first be addressed through negotiation.
• 365a's decisions are considered final, though users will have the opportunity to appeal.
• If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to apply.